Privacy Policy – Brat Beauty

Brat Beauty values the trust you place in us and is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and safeguard your personal information when you visit our website www.bratbeauty.in, interact with our mobile application, contact us via WhatsApp or phone, or place orders through any of our platforms.

By accessing, browsing, or using our services, you agree to the collection and use of your information as outlined in this policy. We request you to read the following terms carefully.

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1. Information We Collect

We may collect the following personal information from you when you place an order or interact with our services:

• Name

• Email address

• Phone number

• Delivery address

• Payment details (processed securely via payment gateway; not stored on our servers)

• IP address, device information, and browsing behavior (through cookies)

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2. Purpose of Data Collection

Your personal information is collected to:

• Process and deliver your orders accurately

• Provide customer support and respond to queries

• Send updates about order status, offers, or promotional content (with your consent)

• Improve our products, website performance, and customer experience

• Comply with legal and regulatory obligations

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3. Communication & Marketing

By registering or placing an order with Brat Beauty, you consent to receive communications via email, SMS, WhatsApp, or call related to:

• Order confirmations and tracking

• Offers, new product launches, and discounts

• Customer satisfaction surveys

If you wish to opt out of promotional communication, you may email us at info@bratbeauty.in with the subject line “Unsubscribe” or WhatsApp “NO PROMO” to +91 78170 89036.

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4. Data Sharing & Disclosure

Brat Beauty does not sell or rent your personal data to any third party. We only share your data with:

• Authorized logistics partners (for delivery)

• Payment gateways (for secure payment processing)

• IT and customer support service providers (under confidentiality agreements)

• Legal authorities when required by law

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5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience. Cookies help us understand your preferences and provide a smoother browsing experience. You may choose to disable cookies through your browser settings; however, this may limit functionality on our website.

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6. Data Security

We implement standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. All transactions are processed through secure and encrypted payment gateways.

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7. Your Rights

As a user, you have the right to:

• Access your personal data

• Request corrections to inaccurate information

• Withdraw consent for marketing communication

• Request deletion of your data (where applicable)

To exercise these rights, please contact us at info@bratbeauty.in.

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8. Children’s Privacy

Brat Beauty does not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us for its deletion.

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9. Changes to the Policy

Brat Beauty reserves the right to modify or update this Privacy Policy at any time. The updated version will be posted on this page with a revised effective date. Continued use of our website or services after such changes constitutes your acceptance.

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10. Contact Us

For questions, concerns, or complaints regarding this Privacy Policy or data handling practices, please contact:

???? Email: info@bratbeauty.in
???? Phone/WhatsApp: +91 78170 89036
???? Website: www.bratbeauty.in
???? Head Office: Jalandhar, Punjab

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